The PeaceHealth Ambulatory Medication Safety Culture Survey

نویسندگان

  • Ronald Stock
  • Eldon R. Mahoney
چکیده

Objective: The objective of this project was to construct a measure of medication safety culture in ambulatory settings. Methods: A 16-item survey was created to measure the degree to which a culture of medication safety exists within ambulatory clinics. The instrument was tested with two administrations separated by 12 months in three ambulatory clinics and evaluated with Mplus factor analysis, internal consistency reliability, and discrimination ability. Results: Of 105 staff, 62 (60 percent) returned surveys in the first administration and 80 (77 percent) in the second. The measure had good internal consistency reliability, with a Cronbach alpha of 0.94 and 0.90 for the two administrations and 0.90 to 0.96 across the three clinics. The measure demonstrated good sensitivity and discrimination between clinics. Five subdomains of medication safety culture were identified: (1) leadership, (2) learning culture, (3) quality improvement, (4) physician responsibility, and (5) safety as a priority. Conclusion: The measure is psychometrically strong and capable of assisting in the improvement of medication management safety. Introduction One of the biggest challenges in health care is providing safe, effective care, and one of the most significant areas of opportunity for improvement is medication safety. It is well known that many adverse drug events (ADEs) occur within the hospital setting. However, little is known about the incidence of ADEs in the ambulatory setting. This knowledge gap exists despite the fact that medication prescribing is the most frequently used therapeutic intervention, with nearly twothirds of office visits concluding with a prescription for medication. The risks for medication errors and subsequent ADEs in the outpatient setting can be a result of (or a combination of) physician/provider-related, health system/practice process-related, or patient-related factors. To best understand these factors, it is important to examine the processes involved in each of those three domains. In the health system/practice domain, a key measurable component is “safety culture,” which includes the management behaviors, safety system processes, and staff perceptions of safety that exist within the health care environment. The Institute of Medicine (IOM) has recommended that health care organizations improve patient safety culture. In their report, Preventing Medication Errors, the IOM notes that developing an organizational culture of medication safety in the health care setting is a key component to improving medication safety outcomes and preventing ADEs. A number of safety culture (or climate) surveys have been developed to assess the degree to which a safety culture exists within an organization. Most have measured safety attitudes and perceptions at the

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تاریخ انتشار 2008